We operate various businesses and also derive support for our ecosystem from the businesses and services of related and affiliated companies. Major businesses in our ecosystem include:
Launched in 2003, Taobao provides consumers from both large cities and less developed areas with an engaging, personalized shopping experience, optimized by data analytics and technology. Through highly relevant content, engaging and interactive formats and real-time updates from merchants, consumers can learn about products and new trends. They can also interact with each other and their favorite merchants and KOLs through a broad range of interactive features such as livestreaming and short-form videos. Merchants on Taobao are primarily individuals and small businesses. Taobao was China’s largest digital retail platform in terms of GMV for the 12 months ended March 31, 2022, according to Analysys. Taobao is a business of Alibaba Group.
Launched in 2008, Tmall caters to consumers’ ever-growing demand for high-quality products and premium shopping experience. It serves as a platform for consumers in China and overseas to buy both homegrown and international branded products as well as products not available in traditional retail outlets. A large number of international and Chinese brands and retailers have established storefronts on Tmall. In the 12 months ended March 31, 2022, Tmall was the largest third-party online and mobile commerce platform for brands and retailers in the world in terms of GMV, according to Analysys. Tmall is a business of Alibaba Group.
Launched in 2016, Freshippo is Alibaba Group’s proprietary retail chain for groceries and fresh goods. It exemplifies the creation of a new shopping experience through the convergence of online and offline activities by using retail stores to warehouse and fulfill online orders, in addition to offering a rich and fun experience to customers who shop in-store. Freshippo’s proprietary fulfillment system enables 30-minute delivery to customers living within a three-kilometer radius of a Freshippo store. As of March 31, 2022, we had 273 self-operated Freshippo stores, primarily located in tier-one and tier-two cities in China.
Launched in 2010, AliExpress is a global marketplace targeting consumers around the world and enabling them to buy directly from manufacturers and distributors in China and around the world. In addition to the global English-language version, the AliExpress platform is also available in 17 other languages, including Portuguese, Spanish and French. Top consumer markets where AliExpress is popular are the United States, Brazil, France and Spain. AliExpress is a business of Alibaba Group.
Founded in 2012, Lazada is a leading and fast-growing e-commerce platform in Southeast Asia that provides consumers with access to a broad range of offerings from local SMEs, and regional and global brands. In March 2022, the platform reached the milestone of over one million monthly active sellers. It serves its consumers and merchants with reliable, quality and convenient logistics services that are critical to online shopping experience in Southeast Asia. Lazada operates one of the leading e-commerce logistics networks in Southeast Asia, with the vast majority of its parcels going through its own facilities or first- and last-mile fleet. Lazada is a subsidiary of Alibaba Group.
The first business of Alibaba Group, Alibaba.com is China’s largest integrated international online wholesale marketplace in 2021 by revenue, according to Analysys. It connects Chinese and overseas suppliers to overseas wholesale buyers, who are typically trade agents, wholesalers, retailers, manufacturers and SMEs engaged in the import and export business, and provides sourcing, online transaction, digital marketing, digital supply chain fulfillment and financial services to them. In the 12 months ended March 31, 2022, more than 40 million buyers from over 190 countries sourced business opportunities or completed transactions on Alibaba.com.
Launched in 1999, 1688.com is China’s largest integrated domestic wholesale marketplace in 2021 by net revenue, according to Analysys. It provides sourcing and online transaction services by connecting manufacturers and wholesale sellers to wholesale buyers in China who typically trade in apparel, accessories, packaging materials, office supplies, home decoration and furnishing materials, electronics and computers, among others. 1688.com is a business of Alibaba Group.
Ele.me (which means “Are you hungry?” in Chinese) is a leading local services and on-demand delivery platform in China. It enables consumers to use the Ele.me, Alipay, Taobao and Koubei mobile apps to order meals, food, groceries, FMCG, flowers and pharmaceutical products online. In addition, Fengniao Logistics, Ele.me’s on-demand delivery network, provides last-mile logistics services, including delivery of food, groceries, FMCG and pharmaceutical products for Freshippo, Sun Art, Alibaba Health, as well as Taoxianda. Alibaba Group acquired Ele.me in 2018.
Youku is the third largest online long-form video platform in China in terms of monthly active users in March 2022, according to QuestMobile. It enables users to search, view and share high-quality video content quickly and easily across multiple devices. The Youku brand is among the most-recognized online video brands in China. Insights Alibaba Group gains from its ecosystem and its proprietary technology enable Youku to deliver relevant digital media and entertainment content to its users. At the same time, Youku helps drive customer loyalty to Alibaba Group’s China commerce business by promoting and providing complementary content offerings to users. Alibaba Group acquired a controlling stake in Youku in 2016.
DingTalk is a digital collaboration workplace and application development platform that offers new ways of working, sharing and collaborating for modern enterprises and organizations. Millions of enterprises and users use DingTalk to stay connected and work remotely. It is not only a tool to help enterprises run their business digitally and efficiently, but also a platform empowered with Alibaba Cloud’s capabilities that enables enterprises to achieve fully customized digital transformation. According to QuestMobile, DingTalk is the largest business efficiency mobile app in China by monthly active users in March 2022. DingTalk is a business of Alibaba Group.
Launched in 2007, Alimama is Alibaba Group’s monetization platform. Using Alibaba Group’s proprietary technology, it matches the marketing demands of merchants, brands and retailers on all of the platforms in the Alibaba Ecosystem with the media resources on Alibaba’s own platforms and third-party properties, and enables Alibaba to monetize the China commerce, international commerce, local consumer services, Cainiao, digital media and entertainment and other businesses in its ecosystem. Alimama also has an affiliate marketing program that places marketing displays on third-party apps and websites, thereby enabling marketers, if they so choose, to extend their marketing and promotional reach to properties and users beyond Alibaba’s platforms. Alimama is a business of Alibaba Group.
Established in 2009, Alibaba Cloud is the digital technology and intelligence backbone business of Alibaba Group. It offers a complete suite of cloud services to customers worldwide, including proprietary servers, elastic computing, storage, network, security, database and big data. Alibaba Group is China’s largest provider of public cloud services by revenue in 2021, including PaaS and IaaS services, according to IDC. It is also the world’s third largest and Asia Pacific’s largest IaaS provider by revenue in 2021 in U.S. dollars, according to Gartner’s April 2022 report.
Established in 2013, Cainiao is dedicated to meeting Alibaba Group’s logistics vision of fulfilling consumer orders within 24 hours in China and within 72 hours anywhere else in the world. To realize this vision, Cainiao continues to build and operates a global fulfillment network together with its logistics partners. It offers domestic and international one-stop-shop logistics services and supply chain management solutions, addressing various logistics needs of merchants and consumers at scale. As of March 31, 2022, Cainiao directly operated nine overseas sorting centers and partnered with over 500 logistics partners to provide fulfillment services globally. For the fiscal year ended March 31, 2022, Cainiao’s daily average cross-border and international package volume exceeded 4.5 million. Cainiao Network is a business of Alibaba Group.